Digital Strategy: Leading the Culture Change in Health and Care – A Summary

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Overview

The document ‘Digital Strategy – Leading the Culture Change in Health and Care’ is divided into the following sections

1. Digital and policy
2. Digital first communications
3. A digital department
4. A digital health and care system
5. Next steps

The first section is on digital and policy. One important theme in the paper is open policy – utilising digital tools to improve policy making. This is divided into four phases

  1. Shaping the policy product: This is developed by gathering evidence and collecting ideas. There is a case study on using social media to map influence.
  2. Engaging stakeholders: This is developed through talking to people, working with others and asking questions. This section includes a case study on engagement with stakeholders through the care and support white paper
  3. Building robust analysis and evaluation: There is a general discussion of using digital tools for analysis and evaluation.
  4. Finding practical solutions and enabling delivery: This includes a look at how digital solutions facilitate policy explanation.

In the Digital First section there is an outline of the switch to digital communications in areas including

  • Policy communications
  • Publishing
  • Public relations
  • Emergency preparedness

The paper also looks at targeted digital communication and cites Stoptober as a case study.

The section on a digital department is mainly relevant to the internal workings of the DOH. However this section references open datasets and sets the scene for a key role of open data in the future.

In the ‘Digital Strategy’ paper, there is a section on a digital health and care system. The document states that the DOH will implement a digital first strategy for health and care systems, for information and services, across the NHS, in QIPP’s (Quality, Innovation, Productivity and Prevention) and in tackling inequalities. NHS Choices is given as a case study. Another case study is taking the hassle out of healthcare which references the following areas

  • Accessing GP records online
  • Booking appointments
  • Needing to make fewer phone calls as a result of electronic communications
  • Less paperwork due to online health records
  • One trusted website for health related information
  • Services offering support to understand and use information
  • Information sharing between providers
  • Feedback being used to help improve services
  • More information to help choose the best services and treatments

In the Next Steps section of the ‘Digital Strategy’ there is an outline for how in 2013 the Department of Health will be benchmarked against the European Digital Capability Framework.

Context

The Department of Health published a paper in 2012 titled ‘Digital Strategy – Leading the Culture Change in Health and Care‘. This document is referenced in the paper ‘Personalised Health and Social Care 2020’.

NHS Five Year Forward View

  • The NHS Five Year Forward view is a key document which extends from 2014-2019 The NHS Five Year Forward view contains a digital element.

NIB Framework

The NIB Framework consists of the following principles which are expanded upon in the Personalised Health and Social Care 2020 paper.

  1. Enabling the right health and care choices
  2. Giving care professionals and carers access to needed data, information and knowledge
  3. Making care quality transparent
  4. Building and sustaining public trust
  5. Bringing forwards life-saving treatments and supporting innovation and growth
  6. Supporting care professionals to make the best use of data and technology
  7. Assuring best value

The Standards for the Clinical Structure and Content of Patient Records

NIB Framework Derivative Documents

Index: There are indices for the TAWOP site here and here

Twitter: You can follow ‘The Amazing World of Psychiatry’ Twitter by clicking on this link.

TAWOP Channel: You can follow the TAWOP Channel on YouTube by clicking on this link.

Responses: If you have any comments, you can leave them below or alternatively e-mail justinmarley17@yahoo.co.uk.

Disclaimer: The comments made here represent the opinions of the author and do not represent the profession or any body/organisation. The comments made here are not meant as a source of medical advice and those seeking medical advice are advised to consult with their own doctor. The author is not responsible for the contents of any external sites that are linked to in this blog.

Conflicts of Interest: *For potential conflicts of interest please see the About section

 

 

 

 

 

 

 

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